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The most Frequently asked questions about ordering services through
MOSIS.
MOSIS FAQs
Orders
1.0 How can I find out the status of my order?
2.0 How can I obtain prices and fabrication
schedule?
3.0 Does MOSIS offer an educational or government
discount?
4.0 Can I expedite my order by paying more money?
5.0 Do I need to submit a Customer Agreement Form
with every order?
6.0 What is the relationship between USC, ISI, and
MOSIS?
7.0 What is a purchase order?
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7.1 Should my PO be issued to USC, ISI, or MOSIS?
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7.2 Where should my purchase order be sent?
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7.3 What are the MOSIS payment terms?
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7.4 Should I include a line item for sales tax
in my purchase order?
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7.5 Should I include a line item for shipping in
my purchase order?
8.0 Can I be invoiced in advance for MOSIS services?
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8.1 Advanced invoice for specific items
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8.2 Advanced invoice for unspecified items
9.0 When I pay the MOSIS invoice, to whom should the check be
payable?
10.0 If I order wafers, how many parts will I receive?
11.0 Up to what time can I cancel my order?
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1.0 How can I find out the status of my order?
Information about the status of each MOSIS fabrication run is posted
on the MOSIS web site. To view this information, connect to
http://www.mosis.com and select either Get Run Status
from the After Submission section, or Project Status Request from the
Secure Web Form section.
2.0 How can I obtain prices and fabrication schedule?
Connect to http://www.mosis.com and select either
Prices or
Fabrication Schedule from the Information section on the left
column.
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3.0 Does MOSIS offer an educational or government discount?
MOSIS does offer a discounted price to educational institutions and
government agencies. For more information, see the
Standard vs. Discount Price web page.
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4.0 Can I expedite my order by paying more money?
4.1 Additional Cost for overnight delivery
Domestic commercial customers may arrange to have their parts shipped
next day delivery rather than standard 2-day delivery. Send a SPECIAL
HANDLING request for "overnight shipping" and include your Federal
Express number as a line item in your purchase order, not in the
SPECIAL HANDLING request.
This service is not available to MEP accounts nor to export customers.
Dedicated run orders are shipped next business day by default, so it
is not necessary to request overnight shipping.
All export package shipments are sent "International Priority."
Duties and taxes are not included, and export customers should
anticipate additional time for clearing customs. Please see
Payment Terms for MOSIS
Export Orders.
4.2 Paying extra to expedite wafer processing
This option is only available if it's offered by the fabricator, and
it is typically very expensive (thousands of dollars). If you wish to
find out if this option is available for a particular run on the MOSIS
fabrication schedule, send e-mail to
support@mosis.com.
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5.0 Do I need to submit a Customer Agreement Form with every order?
You only need to send MOSIS a signed Customer Agreement once, when you
first apply for a MOSIS customer account.
You will not be asked to sign another agreement unless MOSIS finds it
necessary to make significant changes to the terms of the agreement.
For more information, see
Questions about the
MOSIS Customer Agreement in the FAQ for Customer Accounts.
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6.0 What is the relationship between USC, ISI, and MOSIS?
USC is the University of Southern California, ISI is the Information
Sciences Institute, and MOSIS is a commercial integrated circuit
fabrication service. MOSIS is an organizational unit within ISI, and
ISI is an organizational unit within USC.
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7.0 What is a purchase order?
A purchase order is an official and binding document issued to a
vendor authorizing the expenditure of funds for goods and services. A
purchase order creates an "encumbrance" or "lein" dedicating funds at
the time the Purchase Order is originated by the Purchasing
Department. By using a purchase order, everyone involved in the
purchase process can track the order by referring to the unique
purchase order number as a standard reference.
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7.1 Should my PO be issued to USC, ISI, or MOSIS?
All purchase orders (and payment checks) should be issued
to:
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USC MOSIS SERVICE
7.2 Where should my purchase order be sent?
All purchase orders should be mailed to:
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Order Desk
MOSIS
7th Floor
4676 Admiralty Way
Marina Del Rey, CA 90292-6695
You might also want to fax an advance copy of your purchase order to:
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MOSIS Order Desk
Fax: 310-823-5624
7.3 What are the MOSIS payment terms?
Payment must be received by MOSIS no more than 30 days after the
invoice is received.
7.4 Should I include a line item for sales tax in my purchase order?
As required by state law, MOSIS collects sales tax from our customers
for orders shipped within the state of California. However, no taxes
will be collected if a customer is a reseller and provides MOSIS with
a valid California Resale Permit.
MOSIS is required by state law to collect sales tax from companies
incorporated elsewhere when their projects are delivered to an address
in California, held for pick up at a California address, drop shipped
to an address in California, or held as "will call" at MOSIS
7.5 Should I include a line item for shipping in my purchase order?
Domestic commercial customers requesting "overnight shipping" should
include the recipient's Federal Express account number as a line item
on the purchase order.
Purchase orders for all export customers must include the recipient's
Federal Express account number for duties and taxes payments.
Orders will be shipped to the exact address listed on the purchase
order. If you wish to change the shipping address, you must send a
change order to MOSIS.
8.0 Can I be invoiced in advance for MOSIS services?
Requests for advanced invoices should be sent to
support@mosis.com.
If there is any special wording you would like to see on the invoice,
please include it in your message.
8.1 Advanced Invoice for Specific Items:
If you want MOSIS to invoice you in advance for a specific item, send
a Request for Price Quote. From the quote,
include the following information in your request:
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Quantity
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Unit
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MOSIS part number
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Description
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Unit price
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Total price
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Mailing address for the invoice
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Your MOSIS customer account number
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Your purchase order number (if any)
8.2 Advanced Invoice for Unspecified Items:
If you want MOSIS to invoice you in advance for a specific amount of
money (but not for specific items), include the following information
in your request:
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Description (for example, "Integrated Circuit Fabrication")
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Invoice amount
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Mailing address for the invoice
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Your MOSIS customer account number
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Your purchase order number (if any)
9.0 When I pay the MOSIS invoice, to whom should the check be payable?
All payment checks (and purchase orders) should be issued to:
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USC MOSIS SERVICE
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10.0 If I order wafers from MOSIS, how many parts will I receive?
The number of parts you can get from a dedicated run depends on:
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The size of your design
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The size of the reticle used by the fabricator
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The size of the wafers used by the fabricator
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Yield factors related to the fabricator's process
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Yield factors related to your particular design
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The overhead space required by MOSIS
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The overhead space required by the fabricator
You will need to work with MOSIS on a case-by-case basis to determine
the number of wafers that will meet your requirements.
11.0 Up to what time can I cancel my order?
If the design has not entered the fabrication queue, you can cancel
your order at anytime. Once a design is in the fabrication queue, you
must send a CANCEL-PROJECT request web form
(secure
or non-secure) to cancel
your order. You can do this up until 1 PM PT (Pacific time) on
the run-closing date posted to the MOSIS fabrication schedule. MOSIS
can sometimes allow a late cancelation, but after the 1 PM PT
run-closing deadline it is at MOSIS's discretion.
You must successfully use the CANCEL-PROJECT web form posted or
receive written acknowledgment from MOSIS that the submission has been
successfully cancelled. A cancelation cannot be verified by phone.
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Related Links
Fabrication Schedule
Customer Support
MOSIS Products
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